Refund Policy

Refund Policy

 

Thank you for your interest in XR HAIR COLLECTION Products! Please note that all sales are FINAL due to the nature of our items. If you have any discrepancies or concerns with your order, we kindly ask that you reach out to our customer service team within 24-48 hours of receiving your order.

All Sales Final. No Returns or Exchanges.

 

Damaged or Defective Items

 

If you happen to receive a damaged or defective item, please reach out to us within 7 days of receiving your order. We will review your case and provide a resolution where applicable.

 

EXCHANGES

 

Unfortunately, due to the nature of the product, we are unable to accept returns or exchanges

 

Contact Us

 

If there is a problem with your order. Please email us at contact@xrhaircollection.com or reach out via our Contact Page with the following information:

Order number

Product name

Picture of the damaged or incorrect item

 

Our team will review your case and assist you with a solution as quickly as possible.